Support

How can we help?

Got a bug, a question, or a feature idea? You'll hear back from the person who actually built the app.

App Support

Select your app below, then use the email link to send a support request. Please include your iOS version and a description of the issue.

General Inquiries

Press, licensing, partnerships, or anything else — reach out and we'll get back to you.

hello@elevenseventeen.cloud

Frequently Asked Questions

Do your apps collect my data?

No. Neither DrunkenScorekeeper nor SnapStrike transmit any personal data off your device. All data stays local. See the privacy policies for full details.

I found a bug. How do I report it?

Email support@elevenseventeen.cloud with the app name, your iOS version, a description of what happened, and steps to reproduce it if you can. Screenshots help a lot.

Can I request a feature?

Absolutely — feature requests are welcome and genuinely read. Not all requests will make it into the app, but knowing what users want helps a lot.

When will SnapStrike be released?

SnapStrike is currently in beta testing via TestFlight. There's no firm release date yet, but it's close. If you want to be notified at launch, send us an email.

How do I join the SnapStrike beta?

Beta slots are limited, but you can reach out to express interest and we'll do our best to add you. Email us with "SnapStrike Beta" in the subject line.

Do your apps work on iPad?

Both apps are designed primarily for iPhone. iPad compatibility may vary — reach out if you've run into a specific issue on iPad.